Service Birmingham, the joint venture between Capita and Birmingham City Council, has today issued an updated statement on proposals to transfer a small number of “back office” IT support roles to India.
A Service Birmingham spokesman said:
“Our client, Birmingham City Council is asking us to revisit contractual commitments around off-shoring with a view to discontinuing the initiative.
“Clearly discussions around this issue are commercially confidential and we are actively working with council officials to come to an agreed position.”
A Birmingham City Council spokesperson added:
“We will discuss a number of practical issues with Service Birmingham this week and they in turn will be speaking to staff members. Until those discussions are concluded we will be making no further comment.”
ENDS
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