Council has Excellence in Information Management

By on 23/03/2010 in News

A programme to transform the way Birmingham City Council stores, manages and shares information has already achieved many of its goals with more to follow in the coming months.

Progress on the Excellence in Information (EIM) programme, part of the council's wider Business Transformation scheme, is reported in an Updated Full Business Case due before Cabinet on March 29.

Early successes include the launch of My Local Information - a map-based service that signposts citizens to council services via the authority's website - and the creation of a database of 500,000 addresses that has given the council for the first time ever a single, comprehensive record of city homes and businesses.

Products and services due to be delivered in the coming months include the roll-out of electronic document management systems for three directorates, Housing, Adults and Communities and Children, Young People and Families.

Also planned is the launch of a new records management service for paper-based documents and further enhancements to My Local Information.

From a financial perspective when compared to the May 2009 business case, EIM's forecast benefits are up £2.8million to £56.9million, while costs are being driven down by a further £1million to £25.6million.

The previous version of the business case only included electronic document management systems for Housing and Children, Young People and Families - which means that Adults and Communities is now being added at no extra cost.

Cllr Len Gregory, EIM's Cabinet Sponsor, said: “The development of the Updated Full Business Case is a significant step forward for EIM.

“I am delighted that we have been able to drive down costs, while adding extra benefits for the programme.

“It is essential that we design, model and implement effective information management across the council because it will lead to us delivering better services for citizens - EIM is the right mechanism to do that.”


Notes to editors

1. Business Transformation is Birmingham City Council's ambitious nine-strand programme which aims to modernise and enhance services delivered across the whole authority to citizens. It is projected that the programme will realise benefits of £1billion over the ten years to 2016.

2. Service Birmingham is a strategic partnership between Birmingham City Council and Capita which will support a transformation in the way the council works; improving services and contributing to its efficiency agenda. This strategic partnership forms part of the council’s objective to find better and more innovative ways of delivering services for the benefit of employees and citizens. The principle of this joint venture focuses on the provision of cost effective, sector leading, ICT services and in supporting the council in achieving its business transformation objectives.

For further information contact Kris Kowalewski on 0121 303 3621

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