Birmingham City Council cabinet member for Neighbourhood Management and Homes, Cllr John Cotton, said: “Although Birmingham’s council tenants have a free annual gas service, problems often only come to light when the heating is switched back on during a cold spell.
“With this in mind I’d urge all tenants to turn on their heating now to check if it’s all working properly. This simple test will help us to manage the demand for repair call outs efficiently.
“I would also like to remind tenants that if they smell gas they should contact the national gas emergency service immediately and then the repairs contact centre afterwards.”
National gas emergency service – 0800 111999
Gas repairs contact centre – telephone 0800 073 3333, textphone (for people who are deaf or hard of hearing) 0121 678 5343. If you are using a mobile phone call 0300 555 0404.
For further information about housing repairs visit www.birmingham.gov.uk/order-a-repair
For further media information contact Press and PR Officer Debbie Harrison on 0121 303 4476
Notes to editors
This advice has been issued during national Gas Safety Week (14 – 20 September), a national safety campaign to raise awareness of gas safety in the UK’s 23 million gas fuelled homes.