Monarchy Live statement

By on 16/09/2009 in News

Joint statement from Birmingham Trading Standards and SMR Entertainment

On Friday 4th September 2009 Birmingham Trading Standards met with two of the Directors from SMR Entertainment Ltd who are the promoters of the Monarchy Live festival which was due to take place on Saturday 4th July 2009 at Ragley Hall, Warwickshire

During the meeting the Directors explained how much time and effort had gone into arranging the event and subsequently the reasons behind having to postpone it.

They have stated that they would like to apologise to everyone who purchased tickets They said that a combination of factors including poor ticket sales and the current economic climate they had no choice but to postpone the event.

SMR Entertainment Ltd have advised us that they are now working towards securing funding from outside sources in order to provide the refunds that are outstanding.

The Directors said that they cannot give a definite time scale when refunds will be paid but would aim to provide all refunds by the end of the year.

Anyone who purchased tickets via Credit Card and spent over £100 should contact their Credit Card Company.

We are advised that tickets bought from ticket other ticket agents such as Ticket Seller should be refunded forthwith.

If you are outstanding any monies from PayPal you should write to the company at the registered office of the company at SMR Entertainment Ltd, 314 The Green House, The Custard Factory, Birmingham, B9 4AA and then send a copy to Birmingham Trading Standards.

Birmingham Trading Standards will continue to work with representatives of SMR Entertainment Ltd to resolve these issues.

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