Support for victims of anti-social behaviour

By on 15/03/2010 in News

A new Victims and Witness Champion has been named in Birmingham to offer support to local people suffering from anti-social behaviour.

Jagveen Bagary, Operations Manager at the Birmingham Anti-Social Behaviour Unit has taken on the responsibility of ensuring victims receive the best level of support, when taking a stand against anti-social behaviour.

The role has been created following an announcement by the Home Secretary earlier this week to establish 85 champions across the country.

Jagveen is passionate about this role in ensuring that the victim is at the heart of the service:
“Standing up to anti-social behaviour takes courage and it can be particularly difficult to go to court and give evidence. However, with the right support though from our Witness Support Service, victims of anti-social behaviour feel empowered are able to attend court and reclaim their quality of life and ensure the safety of their community.”

Councillor Ayoub Khan, Cabinet Member for Community Safety added:
“The Victim's Champion post is important so that people in Birmingham know that they will get help if they are a victim of anti-social behaviour and so, are more likely to come forward to report it, but also to help support people if a case goes to court.”

Safer Birmingham Partnership already provides a successful Witness Support Service offering one to one support and attendance at court and this role complements and enhances this service. The role will ensure that the support available for victims uses a victim-centred approach and that any claims of anti-social behaviour, are taken seriously.

In addition to the Witness Support Service, Birmingham's Anti-Social Behaviour Helpline available on 0121 303 1111, takes calls 24 hours a day. Anti-social behaviour complaints are passed to Jagveen's team and a duty officer assesses the case and gives it a priority based on the type of behaviour, along with the vulnerability of the victim. They provide victims with a named case officer who supports them throughout the duration of the case.


Notes to editors

1.  Please contact Natasha Bhandal on 0121 303 8727 for further information.

2. Safer Birmingham Partnership is a multi-agency partnership that brings together agencies including Birmingham City Council, West Midlands Police, West Midlands Fire Service and others who are all working together for a safer city.

3. The Victim's Champion role is part of the Justice Seen Justice Done campaign which is a cross-government programme to address public concerns about crime and justice, and raise the public’s awareness and understanding of the services they are entitled to from the police and other agencies – including those for victims.

4. You can contact Jagveen on 0121 464 5322 or by email

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