Industrial Action Update: Majority of services open

By on 29/06/2011 in News

The majority of services at Birmingham City Council remained operational today (Thursday 30th June) despite the industrial action by both teachers unions and Birmingham UNISON.

Initial figures indicate around 2,500 staff took part in the action, roughly just 10% of the total non-school workforce.

Public facing services which remained open included:

-          BCC Contact centre

-          Benefits service

-          Birmingham Museum and Art Gallery

-          Bull Ring and Wholesale Markets

-          Central Library (Lending library, Children's and Business Insight Centre)

-          Community museums

-          Council House reception

-          Meals on wheels

-          Parks and visitor centres

-          Planning enquiries contact centre and reception

-          Register Office

-          Trading standards and public health

Around two thirds of Birmingham's 426 schools were also partially or fully open.

The majority of black bag refuse collections were completed as normal, although exact collection times may have varied. Contingencies are being developed to 'catch up' any recycling collections not completed, over the next few days.

The Council applied to UNISON for a number of exemptions from the industrial action around critical services, where these were not granted contingencies were put in place to ensure key critical care services were still delivered.

Some individual community, leisure and neighbourhood services were affected (see below for details), but members of the public were advised to call ahead and double check with the relevant service before making special trips or visiting Council-run venues on the day.  

For up-to-date information on specific services affected (including individual schools) go to


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