Victims’ Charter consultation begins

By on 19/09/2012 in News

Victims of crime and anti-social behaviour are being asked to share their experiences of support services as part of an effort to improve them, led by Birmingham Victims' Champion Cllr Jess Phillips.

Under Cllr Phillips' leadership, the city council is developing a Victims' Charter to reinforce the importance the city is placing on supporting those in need in such circumstances.

The Birmingham Victims' Charter will focus specifically on victims of crime and anti-social behaviour, and to ensure it meets the needs of everyone affected, a two-month period of research and consultation has been launched today (September 19).

Views and opinions are being sought via Twitter, an online survey, by letter and during direct focus group consultation with victims and through two roundtable sessions, set to be staged for voluntary organisations and statutory groups that carry out support work for victims.

Cllr Jess Phillips, Birmingham's Victims' Champion, said: “No-one should ever have to suffer as a result of crime and anti-social behaviour, but the unfortunate reality is that such activity does occur.

“In response, we have the aim of creating a Birmingham Victims' Charter that will contain a number of recommendations that can be realistically achieved.

“It will set out the range of services available to victims in Birmingham, and explain the service standards that are expected, so victims know what level of support should be available to them and how to access it.

“We want to make sure the Birmingham Victims' Charter fully represents the views of those directly affected and involved with support services - their feedback will be a vital piece of the jigsaw as we put the charter together.”

The online survey can be completed here.

Alternatively, written responses can be submitted to Victims' Charter, BCSP, PO Box 11762, Birmingham, B3 3PL. Twitter is also being used, and messaged should be sent to @victimschampion

The deadline for all forms of submissions is November 19, with the charter then set for final publication before the end of the calendar year.


Notes to editors

1.    Birmingham Community Safety Partnership is supporting the development of the Victims' Charter in partnership with the city council, ensuring the contributions of all agencies and victims are considered in the final charter.

2.    Birmingham Community Safety Partnership is a joint partnership between Birmingham City Council, West Midlands Police, West Midlands Fire Service and other agencies that work together to tackle crime and anti-social behaviour that affects our communities.

For more media information please contact Kris Kowalewski on 0121 303 3621

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