Help us improve the service

By on 26/06/2009 in News

Welcome to Birmingham City Council’s online newsroom – your first stop for all the news from Europe’s largest local authority.

The aim is to improve our news delivery, so we want the newsroom to be a useful resource for both journalists and members of the general public.

We carried out a consultation exercise in May 2009 and have incorporated many of the features suggested. But this will be an ongoing process and we’d like to hear from you.

So if you have any suggestions of how we can improve the service, add a comment to this post and we will see what we can do.


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There Are 5 Brilliant Comments

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  1. Josh Hart says:

    Thanks for this site. It feels like a huge step forward.

    There are, however, fairly significant layout issues in some browsers. Rather than moan about that I’d be happy to volunteer some time to help fix them. Would that appeal?

    • geoffc says:

      Thanks Josh – a really kind offer.

      We are aware this is far from perfect across all browsers and plan to work on it.

      Any help or advice would be greatly appreciated. I’ll email you.


  2. Well, for a start, why do you go out of your way to make the site so hard to use?

    Why do you make all links that leave the site open in new windows?

    Why is all content in very light grey and so very hard to read? The text in the “latest” block on the homepage is so indistinguishable from the background that I am sure it contravenes accessibility.

    Why do clicked links not change colour? Are you deliberately trying to make it hard for me to know where I have been on the site?

    Why is a site with such compelling content marred by such an unusable design?

    • geoffc says:


      You make some valid points and we are working on stage two of the site at the moment. Hopefully that will address many of the points made.

      We launched just five weeks ago and have already incorporated a number of changes suggested by users of the site.

      This is very much an ongoing process so please bear with us.

      Geoff Coleman

  3. Pat de whalley says:

    watched the emergency planning video – good to know that an emergency planning team exists but… although this is a sensitive issue I would have liked to have more factual information about what measures will be implemented